---
title: "Categories of Users in Be Saving"
url: "https://terryberry.productfruits.help/en/article/categories-of-users-in-be-saving"
language: "en"
last_updated: "2026-03-16T18:50:40.846Z"
---

# Categories of Users in Be Saving

Be Saving succeeds through the coordinated efforts of a defined team structure. Each role supports the programme’s goal of delivering meaningful savings and benefits to employees while ensuring smooth administration for employers.

### Program Administrator (Terryberry Team)

The program administrator is the central figure responsible for running Be Saving.

-   Owns overall scheme management.
-   Configures benefit offerings, partner integrations, and eligibility settings.
-   Ensures compliance with employer policies and vendor agreements.

### Employer HR (Admin)

The HR or Benefits Lead connects the Be Saving Scheme to the wider organisation.

-   Communicates program value to employees and drives participation.
-   Access support material and analytics in the Terryberry HR Admin Portal via the ‘[Admin](https://terryberry.productfruits.help/en/article/be-saving-admin-functionality)’ option, visible to users with Admin permissions in the top right navigation. 
-   Coordinates with internal leadership tolign benefits with company culture.
-   Reviews performance reports and adoption metrics to guide program improvements.
-   Encourage adoption by highlighting relevant offers.
-   Act as a first contact for employees needing guidance before issues escalate to support. 
-   Act as a first contact for employees needing guidance before issues escalate to support.

### Employees (End Users)

Employees are the primary audience of Be Saving and the direct beneficiaries of its offerings.

-   Register on the Benefits Hub.
-   Explore and redeem savings opportunities—both online and in-store.
-   Provide feedback that informs program development and partner selection.

### Benefit Providers/Retail Partners

External providers and retail partners fuel the Be Saving ecosystem with offers.

-   Supply the offers and discounts available within Be Saving.
-   Collaborate with programme administrators to keep promotions accurate and up to date.
-   Share performance data to help measure employee engagement and ROI.