---
title: "EAP Helpline"
url: "https://terryberry.productfruits.help/en/article/eap-helpline"
language: "en"
last_updated: "2025-11-28T16:48:12.178Z"
---

# EAP Helpline

The Employee Assistance Programme is a confidential service available 24/7, 365 days a year.

It provides practical and emotional support to help you manage life’s challenges, whether personal, financial, or work-related.

**What’s included:**

-   **Confidential counselling** – access to trained professionals for face-to-face, telephone, or online support.
-   **Legal and financial guidance** – advice from specialists to help you manage debts, housing issues, contracts, and more.
-   **Work-life support** – resources for stress management, relationship concerns, and general wellbeing.

**Benefits of EAP:**

-   Always available, no matter the day or time.
-   Support that is completely confidential and independent from your employer.
-   A safe space to talk about personal or professional challenges.
-   Access to both immediate help and longer-term resources.

**Best practices:**

-   **Don’t wait for a crisis.** Reach out early if you feel stress building up.
-   **Use all services.** The programme isn’t just for counselling — legal and financial advice can be just as valuable.

**Encourage use.** Remind your team that it’s confidential and designed to help them thrive.