---
title: "FAQ About Be Heard Reporting"
url: "https://terryberry.productfruits.help/en/article/faq-about-be-heard-dashboards"
language: "en"
last_updated: "2026-02-02T16:44:25.915Z"
---

# FAQ About Be Heard Reporting

**Q: What does “Powered by OpenAI” in Engagement Scorecard mean?**  
A: That label explains that AI helps benchmark your participation rate against similar organizations. It does not use or share your personnel data.

**Q: My eNPS looks wrong. What’s happening?**  
A: Check the distribution chart. A flat average can hide large groups of detractors and promoters.

**Q: What’s the purpose of the Indicator Insights report?**  
A: It automatically highlights your strongest and weakest cultural dimensions (Belonging, Leadership, etc.). This saves time by surfacing actionable patterns.

**Q: Why do filters carry over between tabs?**  
A: Filters stay active as you move through pages of the report, so your view remains consistent. Clear them if you want a reset.

**Q: Can I compare surveys from different time periods?**  
A: Yes. Use Survey Trends to track results across months or years. Tagging surveys consistently is key to accurate comparisons.