---
title: "Manage a Live Survey"
url: "https://terryberry.productfruits.help/en/article/manage-a-live-survey"
language: "en"
last_updated: "2026-03-05T18:51:57.348Z"
---

# Manage a Live Survey

Once a survey has been launched, admins have tools to monitor participation, adjust timelines, update participants, and manage communications.

This section walks through what you can and cannot do with a live survey.

### Viewing Results During a Live Survey

-   While the survey is open, results are limited.
-   **Anonymous surveys**: [Participation](https://terryberry.productfruits.help/en/article/survey-dashboard) and completion rates by group will only be visible once a group has at least 6 participants.
-   **Attributed surveys**: Results can be filtered by any group size.
-   Reports display participation percentages and completion status, but do not show individual responses until the survey closes.
-   Automated surveys (triggered by participant events) require the survey to be set as **Attributed** in the Settings tab before scheduling.

### Editing Options in a Live Survey

-   **Questions**: The survey introduction and questions cannot be edited once the survey is live. 
-   **Participants**:
    -   [Add missing participants](https://terryberry.productfruits.help/en/article/how-to-use-survey-templates) (e.g., if your employee list has changed, use **Sync Employees** in the **Participants** tab).
    -   Remove participants individually if necessary.
    -   For each participant, you can:
        -   Resend their unique survey link.
        -   Copy their link to send manually.
        -   Remove them, which deletes their response data.
-   **Scheduling**:
    -   You cannot switch between fixed-date and automated schedules after a survey has gone live.
    -   You can extend or shorten the survey end date.
    -   To change the start date, anonymity, or introduction, you must first unschedule the survey and remove all participants.
    -   Changes are autosaved once unscheduled.
-   **Communications**:
    -   Future communications can be edited, deleted, or rescheduled.
    -   Additional reminders can be added.
    -   Messages already sent cannot be edited.
-   **Settings**:
    -   Anonymity setting (Anonymous vs. Attributed) cannot be changed once live.
    -   Tags cannot be added, updated, or removed while live.

**Managing Survey Lifecycle**

-   **Ending a Survey Early**:
    -   Use the **End Survey** option in the Send tab if you need to close it before the scheduled end date.
    -   Once ended, participation tracking stops, and results become available in full.
-   **Exporting Links**:
    -   From the Send tab, a CSV file can be downloaded with participant details and unique links for manual distribution.

### Viewing a Closed Survey

Once a survey has closed, its results are no longer managed through the **All Surveys** list. Instead, SurveyAdmins and SurveyManagers can view outcomes by clicking **Results** beside the survey name.

-   Works the same for **Fixed-Date** and **Automated** surveys.
-   Clicking **Results** takes you directly into the **Report** for that survey.

From there, you can analyze participation, review indicators (e.g., eNPS, engagement), filter by groups, and export reports.

### Report Access

New feature?