Be Recognized FAQ

What if I don’t have a company email?

You can log in using a username and login code provided by your organization. Some companies may also allow you to use a personal email address if they have it on file. If you don't have access to email, ask your admin about printable login codes.

Why can’t I see certain features?

Access depends on your role and program configuration. Your company's program may not utilize all features. Some tools are only available to managers, admins, or specific user roles based on your organization's setup.

How do I know if my recognition was received?

You'll see it appear on the recipient's wall in real time. Notifications are also sent by email or mobile if the recipient has opted in to receive them.

Can I edit or delete recognition after sending it?

Recognition posts cannot be edited once sent. Depending on your role and program configuration, managers or admins may have the ability to remove or modify posts. If you made an error, contact your admin for assistance.

How do I download my recognition history?

For Admins: Access Reporting from the admin tools (Settings icon) to export recognition history, points history, award history, or order history.

For Employees: Points, award, and order history can be found via links on the left side widgets of the Wall or My Wall. If you need a comprehensive report, contact your admin.

What if I don’t receive the password reset email?

Check your spam folder. If it’s not there, request a new link or contact your admin.