FAQ in Getting Started in Be Recognized

Where do I create or edit Recognition Levels?

Take these steps: Admin Gear → Recognition → Recognition Configuration.

Can I upload custom certificates?

Yes. Take these steps: Admin Gear → Recognition → Certificate Configuration → + Upload Certificate.

How do wall post templates work?

Take these steps: They use placeholders like {{Recipient}}. The system fills in details automatically.

Where do I check the point funding budgets?

Take these steps: Reporting → Points Funding. Review Summary, Details, and Balances.

How do I forecast anniversaries?

Take these steps: Reporting → Service Anniversaries → Forecast tab.

Can I edit or resend notifications?

Yes. Take these steps: Communications → Templates to edit. Communications Center to resend.

How do I upload users safely?

Always upload the full active roster. Missing users will be deactivated.

Do we need file uploads with HRIS?

No. HRIS sync updates users automatically.

Can employees use Teams for recognition?

Yes. Once enabled, they can view, send, and react inside Teams.

How do employees without email log in?

Generate Login Letters in User Management.