FAQ About Roles in Be Rewarded

Do all users have access to Be Rewarded?

Yes. Every employee can access Be Rewarded through Be Recognized. The only difference is in visibility and permissions—employees can view and redeem their own rewards, while Super Users have access to reporting and program oversight.

What reports can Super Users access?

Super Users can access Reporting → Orders in the Admin Toolbox. From there, they can manage report columns, filter data, and export all redemption activity to Excel or CSV for internal use.

What permissions are required to download order reports?

Only users with Admin Toolbox access—specifically HR Admin or Super User permissions—can view or export order reports. Standard employees and managers cannot.

Can an employee view another person’s orders or balance?

No. Individual order history and point balances are private and visible only to the account owner.