FAQ About Be Heard Reporting

Q: What does “Powered by OpenAI” in Engagement Scorecard mean?
A: That label explains that AI helps benchmark your participation rate against similar organizations. It does not use or share your personnel data.

Q: My eNPS looks wrong. What’s happening?
A: Check the distribution chart. A flat average can hide large groups of detractors and promoters.

Q: What’s the purpose of the Indicator Insights report?
A: It automatically highlights your strongest and weakest cultural dimensions (Belonging, Leadership, etc.). This saves time by surfacing actionable patterns.

Q: Why do filters carry over between tabs?
A: Filters stay active as you move through pages of the report, so your view remains consistent. Clear them if you want a reset.

Q: Can I compare surveys from different time periods?
A: Yes. Use Survey Trends to track results across months or years. Tagging surveys consistently is key to accurate comparisons.