Categories of Users in Be Recognized

Understanding these categories helps you navigate what recognition actions you can take within the platform and who manages program settings and approvals.

Admins
You oversee program setup, permissions, and reporting. You manage approval workflows, configure awards, and ensure recognition aligns with company goals.

Managers
You encourage recognition within your teams. Depending on your permissions, you can review nominations, give points, and track activity through the Manager Dashboard. Manager access may be configured at different levels:

• Direct Reports: View data for employees who report directly to you.
• Indirect Reports: View data for employees who report to you or to someone within your reporting chain.
• All Managers View: Access dashboard views across all managers in the organization.

Employees
Depending on your program settings, you may be able to give recognition, send eCards, redeem points, or nominate colleagues for awards. The features available to you are determined by your organization's program configuration.

Note: IT Administrator

The IT Administrator role is different from program-facing roles. IT Admins manage network access and company security policies.

• They control provisioning, single sign-on (SSO), and user lifecycle settings.
• They do not configure awards, points, or recognition content.
• Their focus is on ensuring secure access and seamless integration with your organization’s identity systems.