GP Helpline

Quick, convenient access to medical advice when you need it most.

The GP Helpline provides 24/7 access to qualified doctors who can offer advice, diagnosis, and reassurance across a wide range of health concerns.

How it works:

  • Call the helpline anytime, day or night, for a private telephone or online consultation.
  • Speak directly with a qualified GP who can provide medical guidance tailored to your symptoms.
  • Access support for anything from minor issues to more serious concerns, without the wait times of standard appointments.

Benefits of GP Helpline:

  • Round-the-clock access to healthcare support.
  • Peace of mind without long waiting lists.
  • Flexible appointments that fit around your schedule.
  • A safe, confidential way to discuss health concerns.

Best practices:

  • Use for peace of mind. Even if symptoms seem small, early advice can prevent bigger issues.
  • Keep records. Note what the GP recommends so you can follow up or share with your local doctor if needed.
  • Combine with other benefits. Many GP services also link with health cash plans or specialist referrals for joined-up support.

Tip: At the bottom of the page, you’ll see the contacts you can call for help. Like this: 

  • To arrange your private GP telephone consultation, please call XXXX XXX XXXX and book an appointment with the operator. 
  • To arrange your Online Doctor consultation, please call XXXX XXX XXXX and book an appointment with the operator