Give Awards & Give Points

Give Awards and Give Points allow managers and admins to manually issue awards and points outside of automated workflows. This ensures employees receive the right recognition, even when data or timing errors occur.

When to Give Manual Awards

• Manually issuing service awards or special recognitions.
• Providing immediate redemption opportunities without waiting for automated triggers.
• Correcting errors (e.g., hire date saved incorrectly, missed milestone).

How It Works

1. Access recognition options:

• Click Recognition on the Wall page
• Or choose the preferred action under Create a Post.

1. Choose to "Post privately" if you want to.
2. Search and add the recipient in the +Add Users bar.
3. Select the award or points that should be issued. Optionally, write a Recognition Story.
4. Confirm the details and click Give Award or Give Points.

What Happens Next

• All recipients are notified via inbox, email, or push notification.
• Recognition posts on the wall (if public).
• Team members can react, comment, and applaud.
• Recognition ties directly to your company's mission and values.

Best practice: Focus on the collective impact while calling out individual contributions when possible.

Uploading Points in Bulk

When you need to award points to many employees at once, for a company-wide campaign, a wellness or safety initiative, or a seasonal reward, use the Points Uploader instead of giving points individually.

To see a step-by-step walkthrough, view the interactive demo here: How to Use Your Points Uploader

How to Upload Points

1. Go to Admin Tools, then Points, then Points Uploader.
2. Select Download Template and complete it. Using the template keeps formatting consistent, especially where specific casing is required.
3. Upload your completed file by dragging it into the upload area or selecting a file to browse. Only .xlsx or .csv files are supported.
4. Select Review and Upload. A preview shows the number of recipients who will receive points and the total number of points, along with two options for how the resulting wall posts appear:

• Private or public: Toggle on to post the wall posts privately, or leave it off to post them publicly.
• Grouped or individual: Choose whether to group wall posts by points amount and award name, or send a separate wall post for each recipient.

1. Confirm to issue the points. The platform processes the file and creates the points for each recipient.

Best practice: Double-check your file before uploading. Errors in employee IDs or point values can delay processing.