Survey Types

The Be Heard library offers science-backed survey templates that make it easy to gather meaningful employee insights. Choosing the right survey type at the right moment helps you capture more accurate feedback and build a stronger employee listening strategy. Here are some survey use cases you can explore:

Baseline Surveys
Baseline surveys are annual, organization-wide surveys that capture a full view of employee engagement. They assess areas such as workplace culture, job satisfaction, and management effectiveness. The results create benchmarks for comparison and help track engagement levels over time.

Drill Down Surveys
Drill down surveys are follow-up surveys used to explore specific issues identified in baseline surveys. They focus on particular areas of concern to uncover root causes and gather more detailed feedback. These surveys help organizations assess the impact of changes over time and support more targeted, informed improvements.

Pulse Surveys
Pulse surveys are shorter and conducted more frequently. They provide quick feedback on targeted topics or ongoing initiatives. These surveys allow organizations to monitor sentiment in real time and identify emerging issues. They are often conducted monthly or quarterly.

eNPS (Employee Net Promoter Score) & Retention
eNPS & Retention surveys measure employee advocacy and future intent through two core questions: how likely employees are to recommend the organization as a place to work, and how long they see themselves working at the company. Results highlight promoters, passives, and detractors, while providing a quick snapshot of overall sentiment and potential retention risk.

New Hire Surveys
New hire surveys capture the experience of employees in their first months of employment. They provide insight into onboarding, role integration, and early engagement. The feedback helps organizations identify areas for improvement in the hiring and support process.

Exit Surveys
Exit surveys capture feedback from employees as they leave the organization. These surveys provide direct insight into the employee experience during the offboarding process.

Stay Surveys
Stay surveys gather feedback from current employees to understand why they stay with the organization. They surface key drivers of retention and engagement, helping organizations proactively strengthen employee loyalty.

Ad Hoc & Custom Surveys
These surveys focus on specific organizational areas such as: benefits, diversity, equity and inclusion (DEI), learning and development, or any other topic not covered by standard formats. They are flexible tools for addressing unique challenges, tracking improvements, or exploring emerging needs.