EAP Helpline

The Employee Assistance Programme is a confidential service available 24/7, 365 days a year.

It provides practical and emotional support to help you manage life’s challenges, whether personal, financial, or work-related.

What’s included:

  • Confidential counselling – access to trained professionals for face-to-face, telephone, or online support.
  • Legal and financial guidance – advice from specialists to help you manage debts, housing issues, contracts, and more.
  • Work-life support – resources for stress management, relationship concerns, and general wellbeing.

Benefits of EAP:

  • Always available, no matter the day or time.
  • Support that is completely confidential and independent from your employer.
  • A safe space to talk about personal or professional challenges.
  • Access to both immediate help and longer-term resources.

Best practices:

  • Don’t wait for a crisis. Reach out early if you feel stress building up.
  • Use all services. The programme isn’t just for counselling — legal and financial advice can be just as valuable.

Encourage use. Remind your team that it’s confidential and designed to help them thrive.